Teaching Empathy Online and Offline: A Guide for Parents of Toddlers, Tweens, and Teens

Empathy is the foundation of healthy relationships and responsible behaviour. In an increasingly digital world, teaching empathy requires a dual approach: cultivating emotional understanding both online and offline.

Here’s how you can guide your children at different stages—toddlers, tweens, and teens—with actionable tips and conversation scripts.


Why Empathy Matters

Empathy helps children recognise others’ feelings, develop compassion, and navigate social interactions. In the online world, empathy fosters respectful communication and combats negative behaviours like cyberbullying. Offline, it nurtures meaningful connections and cooperation.

Teaching empathy isn’t a one-time conversation; it’s a lifelong practice modelled by you and reinforced through your consistent guidance.


For Toddlers (Ages 1–4)

Goal: Develop basic emotional awareness.

Offline Tips

Label Emotions

Narrate their feelings and those of others. For example, “I see you’re upset because your block tower fell. That can be frustrating.”

Model Empathy:

Show concern when others are sad or hurt.

Use Books and Stories:

Read books featuring characters experiencing emotions, like The Rabbit Listened by Cori Doerrfeld.

Online Tips

Limit exposure to screens, but when using technology, opt for interactive apps that promote social skills, like ones showing characters helping each other.

Co-view content and discuss the characters’ feelings.

Sample Script for Toddlers

Scenario: Your child grabs a toy from a peer.

Parent: “Look at Max’s face. He seems sad because he wanted to play with the toy. Can we give it back and ask to take turns? Sharing makes everyone happy!”


For Tweens (Ages 8–12)

Goal: Strengthen perspective-taking and teach the impact of actions.

Offline Tips

Encourage Perspective-Taking:

Ask, “How would you feel if someone said/did that to you?”

Role-Playing:

Practice scenarios like including someone in a game or resolving a conflict.

Volunteer Together:

Participate in activities that expose them to diverse experiences and needs, like helping at a food bank.

Online Tips

Discuss Digital Citizenship:

Teach them to pause before commenting or posting. Ask, “Is this kind, true, and necessary?”

Highlight Consequences:Share real-life stories of online kindness or harm to illustrate the ripple effect of their actions.

Sample Script for Tweens

Scenario: Your child witnesses cyberbullying in a group chat.

Parent: “How do you think Jamie felt reading those mean comments? Imagine if it were you. What could you say to show support, or how could you help stop the bullying?”


For Teens (Ages 13–18)

Goal: Deepen emotional intelligence and encourage ethical decision-making.

Offline Tips

Facilitate Open Discussions:

Talk about social justice issues, peer dynamics, and ethical dilemmas they face.

Encourage Journalling:

Reflective writing helps them process emotions and understand others’ perspectives.

Foster Responsibility:

Support them in mentoring younger kids or taking leadership roles that require empathy.

Online Tips

Teach Media Literacy:

Discuss how social media can distort reality and encourage them to follow accounts promoting kindness.

Encourage Digital Advocacy:

Guide them in using platforms to support causes they care about, promoting constructive empathy online.

Sample Script for Teens

Scenario: Your teen shares a controversial meme.

Parent: “That meme is funny to some people, but it could hurt others. How do you think it might feel for someone on the receiving end? Could you express your humour in a way that includes rather than excludes?”


General Tips for All Ages

Model Empathy Daily:

Let your kids see you offering kindness and listening to others.

Celebrate Empathy:

Praise empathetic actions by saying, “I noticed you helped your friend. That was kind and thoughtful!”

Create a Family Culture of Empathy:

Establish rituals like gratitude sharing or family discussions about acts of kindness.


Raising empathetic children equips them to navigate a world filled with diverse perspectives and challenges. By intentionally teaching empathy, both online and offline, you’ll empower your kids to connect meaningfully with others, whether they’re sharing toys as toddlers, texting peers as tweens, or engaging in broader societal conversations as teens.Remember: empathy starts with you. Be the empathetic role model your children need. Together, you can foster a kinder, more understanding world—one act of empathy at a time.